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Daniel Nashed

CRITICAL ALERT: Don’t restart your Domino servers over the weekend, there is a critical issue which is been worked on with highest priority

Daniel Nashed – 13 December 2024 22:49:02

Below is the current content of the technote. The problem came up today and the root cause is identified.

Please do exactly what this technote say and don't try to fix it. A fix is on it's way.


https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0118192

What is actually failing is for example that the MaxHops setting is set to 0 due to this problem. Also the number of mailboxes will be set to 1 if it was set higher.

If you have only one Domino server in the chain for mail-routine and just one mail.box, you might be lucky for the mail routing issue. But there might be other side effects of the underlaying problem.


Be prepared to update to the latest FP or the current stream you are working on.

If you are using the community container image, I will make sure the fix is added as soon it is available.


Domino 14.0 AutoUpdate supports distributing FPs and IFs already. If you on 14.0 you will be able to leverage AutoUpdate to distribute the IF.

If you need help talk to your business partner. This will be a mandatory fix you can't skip.


You should already prepare for the update.


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CRITICAL ALERT: Mail not routing after Domino restarts beginning 13 December 24


Applies to


All versions of HCL Domino (v9.0.x, v10.0.x, 11.0.x, 12.0x, 14.0.x)


Issue


The HCL Domino Development team has identified an issue which will affect *ALL Domino server versions* as of TODAY, December 13, 2024.


If you restart your server, a router error will occur which results in delivery failures due to a routing loop. Mail rules will also start failing. This is a date/time issue in our code, and we will provide a hotfix as soon as possible.

Resolution


To avoid the problem **please do NOT restart your servers.** Please do not attempt to fix the issue by changing operating system time into the past. If you restarted Domino and are experiencing issues please contact support to open a case.

We will continue to provide updates on this page.


More Information


This has been reported to development via SPR BRISDBWRXJ.


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