Domino 14.0 FP2 IF1 installer might fail on new machines -- VCRUNTIME140 32bit is missing
Daniel Nashed – 16 September 2024 19:43:00
I ran into this today when testing and got a customer reporting this one hour later. So it was easy to reply with a root cause and solution.
Domino is a 64bit application. Therefore the Windows run-time installed with the Domino release installer is 64bit only. The Fixpack installer has no VC runtime requirements.
But it turns out the hotfix installer, which is also used for interim fixes is also a 32bit installer and has VC dependencies.
To get the new interim fix installed, you would have to install the 32bit VC run-time environment for now.
You find it here -> https://aka.ms/vs/17/release/vc_redist.x86.exe
For some reasons the message in Windows sandbox is in German. But you hopefully capture the VCRUNTIME140.DLL name below and most of us had similar messages before.
What this message does not say is that it is missing the 32bit version.
If you are running on an older server or a server with other software installed, it might be likely that you already have the 32bit version of the Windows run-time installed.
Hopefully this will hit only new servers.
HCL is aware of this limitation of the Hotfix installer and it is on the list of getting it addressed (no I have no time line..).
There is no technote yet. So I hope this heads up helps some of you.
-- Daniel
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1Thomas 25.09.2024 13:21:07 Domino 14.0 FP2 IF1 installer might fail on new machines -- VCRUNTIME140 32bit is missing
thanks, I installed the redistributable on a windows 2022 machine in Azure.
but when I run the fix as Administrator I get this popup
Lotus Notes/Domino or Notes/Domino related process is till running
please close it before pressing ok to continue.
On systems with UAC you need to run as Administrator
clicking ok will just popup the message again.
I disabled/set to manual the service and restarted the machine but I get the same message. i.e can't install the fix.
2Daniel Nashed 25.09.2024 21:48:13 Domino 14.0 FP2 IF1 installer might fail on new machines -- VCRUNTIME140 32bit is missing
@Thomas,
there might be other programs running. WMI used to be a candicate which is fixed in the FP installers at least.
LNSNMP is another one that's a candidate. I can't say what in your enviroment is holding resources beside that.
-- Daniel