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Update on iOS 4.0 Traveler Timing

Daniel Nashed  29 June 2010 02:20:35


I blogged about the changed timing for iOS 4.0 last week --> http://blog.nashcom.de/nashcomblog.nsf/dx/traveler-with-iphone-ios4-timing-issues.htm
The information I have posted was darft and the first approach. But it turned out that the short timeout interval does not work well with ActiveSync or at least with Traveler.

IBM requested from Apple information how to change the timeout values back to the pre-iOS4 settings.
There is a profile that can be used to push the changed sync timeout values to the iOS4 device.

You should switch to this approach because it works better for iOS 4 devices and you should change the settings from the last posting back to the original.
On 8.5.1 you can keep the default as it was before the recommended change. On 8.5.2 you also have to revert to the previous settings.

To update your iPhone running iOS4 you need to download a profile in an upcoming Technote #4027190 "Recommendations if using an Apple iOS 4 device with Lotus Notes Traveler" and follow the instructions.to install it. You have to restart your iPhone and in some cases even remove the ActiveSync profile.

The technote is about to be released shortly.


Update 29.06.2010, 9:30
Apple has a brand new support technote describing the same issue and they also published the profile to change the settings.
See this Apple technote for details --> http://support.apple.com/kb/TS3398


-- Daniel


Comments

1Bhavesh K Munshi  29.06.2010 18:51:57  Update on iOS 4.0 Traveler Timing

Hi,

I want to send the profile to all the users who have upgraded to iOS4 but my traveler server is not recognising them.

All the users are still reported as OS3 where as at least i am on OS4. My record is displayed like following:

Device Description: Apple-iPhone1C2:Apple-iPhone1C2/801.293 (OS 3)

Had tried searching a lot but couldnt got any information. do you have any update on this, please help.

2Felix Binsack  16.07.2010 9:58:51  Update on iOS 4.0 Traveler Timing

"download the signed configuration profile." -> "This webpage is not available."

3david  16.07.2010 14:15:01  Update on iOS 4.0 Traveler Timing

Apple's saying it's automatically fixed now with iOS 4.0.1: { Link }


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