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Header/Subject Encoding issues after upgrading to 9.0.1 FP10

Daniel Nashed  1 February 2018 13:09:04
As Christian Henseler reported in the comments there is an issue with SMTP header encoding.
Subjects that are UTF8 encoded are not converted.

I can reproduce that on my server with different external mail accounts and also when using putty against a FP10 server. With FP9 it works well.

They look like this:   =?utf-8?Q?Ã=84ü_Test_?=

Until this problem is fixed you should not uprade to FP10!

I have opened a PMR and also posted in the DP forum. L2 confirmed it looks like a regression.

Stay tuned for updates.

-- Daniel

Comments

1Christian Henseler  01.02.2018 14:27:40  Header/Subject Encoding issues after upgrading to 9.0.1 FP10

It's not a server only problem.

If Notes is used as POP3/SMTP Client, the same issue occurs

2Lars Berntrop-Bos  01.02.2018 15:27:51  Header/Subject Encoding issues after upgrading to 9.0.1 FP10

idea: FP9 includes new templates pernames.ntf and pubnames.ntf

Is there a setting in thos templates that influences this?

3Daniel Nashed  01.02.2018 17:14:47  Header/Subject Encoding issues after upgrading to 9.0.1 FP10

@Lars, this happens when the server receives the mal and converts the mime stream into notes items (itemizer).

Already in my SpamGeek application the resulting subject is wrong. Basically the encoded UTF-8 string is stored.

We had issues in this area before and had IFs for a similar issue ..

Depending on where the itemizing happens also the client can be affected.

-- Daniel

4Nick Georgoulis  02.02.2018 12:10:50  Header/Subject Encoding issues after upgrading to 9.0.1 FP10

Thank you pls keep us updated...

5Noud van den Broek  02.02.2018 16:31:25  Header/Subject Encoding issues after upgrading to 9.0.1 FP10

Does this issue effect only incoming email?

6Jay Marme  02.02.2018 16:42:57  Header/Subject Encoding issues after upgrading to 9.0.1 FP10

I am using the current pernames.ntf on two installs of the FP10 client, and I'm not seeing garbling of double byte characters in the subject line of incoming messages (The servers are still FP9). If the problem applies to the FP10 client, should it be easily reproducible?

7William  08.02.2018 16:01:31  Header/Subject Encoding issues after upgrading to 9.0.1 FP10

I have the same issue, worked fine in FP8 but now it is broken. Does not seem to affect IMAP clients, as I am using Thunderbird and they subject comes through correctly. But Traveler, Notes Client and iNotes all have issues. I can not see any patterns as it seems that even emails I send that people reply to have the issue.

The main issue would appear to be a character change over as all the subjects seem to start with " =?UTF-8 "

8Thomas Heinecke  08.02.2018 17:30:50  Header/Subject Encoding issues after upgrading to 9.0.1 FP10

I wrote a little agent script who converts the hex-code strings into readable charaters. The agent can be run manually. It runs on all selected documents. The character mapping is not complete (only umlaute and some special characters). Not perfect but works for me for the moment.

Download:

https://www.dropbox.com / see / mf7ea0y90n31keq / FixSubject.lss.txt? dl=0

- Thomas

9Thomas Heinecke  08.02.2018 17:36:59  Header/Subject Encoding issues after upgrading to 9.0.1 FP10

Please delete the blanks in the link.

Sorry for that.

10Jure Puhek  13.02.2018 9:24:41  Header/Subject Encoding issues after upgrading to 9.0.1 FP10

Same result here after upgrading to FP10. IBM, QA cycle perhaps? :(

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